Cancellation Policy

  • There is no Cancellation of placed orders. Customers are requested to avoid impulsive purchases.

Return Policy

  • Adore is an online independent boutique & all items are double checked before shipping.
  • There is NO RETURNS/EXCHANGE – except for Transit Damage or Incorrect Product.
  • Please note that most of our products are made out of natural stones & the size of the stones and pearls might vary from batch to batch (usually less than 20%). Such variations are very normal and will not be eligible for refund or returns.
  • Incorrect Product – Applicable only for the wrong product that has been shipped.
  • Transit Damage – Applicable only if the unopen parcel is damaged, we require a picture of the damaged unopen parcel to process further.
  • In case of transit damage or Incorrect Product received, customers are requested to write an email to adorebypriyanka@gmail.com within 24 hours of the parcel received, with an image of the item received along with order details.
  • All pictures are taken under natural lighting. However, color variations are normal, due to various external sources
  • Earring stems are bent purposefully on some cases – to avoid breakage which is not considered as a Transit Damage
  • There are very rare chances that during transition beads or stones may have fallen. Such things that can be easily fixed with glue will not be exchanged or refunded.
  • Customers are requested to read the description before purchase.
  • Customers are requested to return the damaged / incorrect product to our address. Upon receiving the damaged product/incorrect product, we will replace or refund the order value. The replacement will be provided based on the availability of the product
  • The refund process takes 2-6 working days after receiving the good in perfect condition. The refund amount will be processed through the same mode of payment made.