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Frequently asked questions (FAQ)
Yeah! Adore got you covered!
Same like how we can’t wait to see you ADORE our products!
We dispatch the products from our facility within 2 Business Days. Home delivery might take another 3-5 days from date of dispatch.
We have partnered with Delhivery, DTDC, Speed Post for a seamless delivery experience to our customers.
We serve to any Pin codes Pan India. Even if you are at a remote location!
The products will be shipped from our packing facilities within 2 business days. You will receive order tracking updates via SMS & Email.
In case if you have not received any order updates within 5 business days – You can WhatsApp at +91-9995880899 or email at firstname.lastname@example.org with order details. We will share the tracking details.
We support all online payment methods in our website.
Customers can pay using PayTM, Google Pay, any of the Indian Bank Account / Cards during check out. International customers can pay via Razorpay & Paypal.
We do not have COD option yet. However, we have received multiple customer requests for COD & we are working with our courier partners to introduce COD for Adore customers.
Do not worry. Your money is safe with us!
In case of failed payments, the money will be returned back to your bank accounts automatically. In case if you still have problems (very unlikely to happen) – You can WhatsApp at +91-9995880899 or email at email@example.com with order details.
We source few products from Artisans Pan India & we recently started our own manufacturing unit.
Our shipping units are in Bangalore (Karnataka) & Kottayam (Kerala).
Of course – It is! Customer safety is our highest priority. We ensure that the products are clean & the packers are sanitized properly before shipping any orders.
You can rely on us, we promise not to disappoint.!!
There are different types of stones used in our Jewelries (Druzy, Glass Stones, Gem Stones, Agate). The glass and gemstones will not fade away by time. The gold polish should be kept away from chemicals like Sanitizers for a longer life span.
We recommend you to keep the jewels in a closed box / packs for a long life.